Last Updated: January 1, 2025

At Ledgervio, protecting your digital assets is our highest priority. We employ multiple layers of security to safeguard your funds and personal information.

Our Commitment: Ledgervio protects user assets and account activity through secure systems, access controls, account verification, monitoring, and operational safeguards.

Secure Storage Principles

Digital assets require careful protection of private keys, passwords, and access credentials. We employ cold storage, multi-signature design, encryption, secure backups, and access controls to reduce risk.

Private Key Protection

Your private keys are encrypted and never stored in plain text. We use industry-standard encryption protocols to ensure that your keys remain secure and accessible only by you.

Multi-Signature Security

Multi-signature technology requires multiple approvals for transactions, adding an extra layer of security. This ensures that no single point of failure can compromise your assets.

Multi-Factor Protection

Multi-factor protection helps keep account access controlled and harder to compromise. We offer multiple authentication methods to verify your identity and prevent unauthorized access.

Two-Factor Authentication (2FA)

Enable two-factor authentication for an additional security layer. Regular password updates keep your account secure and reduce the risk of unauthorized access.

Anti-Phishing Protection

Protected account flows and review controls help reduce phishing and malicious activity risk. We monitor for suspicious login attempts and alert you to any unusual activity.

Password Protection

Your password is encrypted and never stored in plain text. Create a strong password to protect your assets and enable available security features. We recommend using a unique password that you do not use on other services.

Recovery Phrase Security

Your 12-word recovery phrase can be used to restore access to your wallet. Never share your recovery phrase with anyone. Anyone who has access to this phrase can gain full control over your wallet. Store it safely offline in a secure location.

Account Monitoring

We continuously monitor accounts for suspicious activity. If we detect unusual behavior, we may temporarily restrict access to your account and notify you immediately. You should contact support immediately if you suspect any unauthorized activity.

Recommended Security Practices

  • Enable two-factor authentication on your account
  • Use a strong, unique password
  • Never share your recovery phrase with anyone
  • Store your recovery phrase offline in a secure location
  • Verify transaction details before confirming
  • Keep your email account secure
  • Contact support immediately if you suspect suspicious activity